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Thread: Define CRM?

  1. #1

  2. #2
    Hi Friends,
    Customer relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

  3. #3
    CRM(Customer Relationship Management) is the most important software in the marketing field. This helps you a good relationship with your customers. In this, whatever information your business has, you can get it from one place, because of this, you keep updating your business all the time.

  4. #4
    Management of customer relationships (CRM) is the mix of processes, techniques, and technology that businesses use to monitor and evaluate customer interactions and feedback over the entire cycle, to increase customer service and to maintain customer retention and drive sales.
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  5. #5
    Customer Relationship Management (CRM) is a technology to manage all customer and potential customer relationships and interactions with your company. The objective is simple: to improve relationships between businesses. A CRM system helps businesses stay customer-connected, streamline processes, and improve profitability.


    People usually refer to a CRM program when people talk about CRM, a tool that helps with contact management, sales management, profitability, and more.


    A CRM solution helps you focus on the relationships your organization has with individual people throughout your life, including customers, service users, colleagues or suppliers, including finding new customers.

  6. #6
    Customer relationship management (CRM) is a technology to manage all your business relationships and interactions with customers and potential customers. The goal is simple: to improve business relationships. A CRM system allows companies to stay connected to customers, streamline processes and improve profitability.

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  7. #7
    thanks for information.

  8. #8
    Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
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